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Privacy Policy

Last Updated: June 3, 2025

StudioFlow (1318854 B.C. Ltd). (“StudioFlow”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

StudioFlow is based in British Columbia, Canada, and operates in compliance with the Personal Information Protection Act (PIPA) of British Columbia and Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA).

  1. Information We Collect
  2. a) Information You Provide Directly

When you complete a booking or inquiry form on our website, we collect:

  • Name
  • Email address
  • Phone number
  • Business name and details related to your dance studio
  • Any additional information you choose to include in your message
  1. b) Information Collected Automatically

When you visit our website, we and our advertising partners may automatically collect:

  • IP address and general location data
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referring URLs and click behaviour
  • Cookie identifiers and advertising IDs
  1. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and schedule consultations or demos
  • Contact you via email or phone following your booking form submission
  • Deliver and improve our digital marketing services
  • Send relevant communications about our services (you may opt out at any time)
  • Measure and optimize the performance of our advertising campaigns
  • Comply with legal obligations

We will not use your personal information for purposes materially different from those described above without first obtaining your consent.

  1. Advertising & Tracking Technologies

We use third-party advertising platforms to run paid campaigns that may have directed you to our website. These platforms may place cookies or pixels on your device to measure ad performance and serve you relevant ads across other websites and apps.

Meta (Facebook & Instagram) Ads

We use the Meta Pixel on our website. This allows Meta to collect data about your visit and connect it to your Facebook or Instagram profile (if you have one) for the purposes of ad measurement, optimization, and remarketing. Meta’s data practices are governed by its own 

Meta’s data practices are governed by its own Privacy Policy. You can manage your Meta ad preferences at facebook.com/ads/preferences.

Google Ads & Analytics

We use Google Ads conversion tracking and may use Google Analytics to understand how visitors interact with our site. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting adssettings.google.com.

  1. Third-Party Service Providers

To operate our business, we share data with trusted third-party service providers who process information on our behalf. These providers are contractually required to protect your data and may only use it for the purposes we specify.

Our key service providers include:

  • GoHighLevel — Our CRM and marketing automation platform used to manage contact records, communication history, calendar bookings, and follow-up workflows. Data submitted through our booking form is stored and processed within GoHighLevel.
  • Meta Platforms, Inc. — Advertising delivery and measurement
  • Google LLC — Advertising delivery, measurement, and website analytics

Some of these providers are located outside of Canada, including in the United States. By using our website and submitting your information, you acknowledge that your data may be transferred to and processed in other jurisdictions with different privacy laws than British Columbia or Canada.

  1. Cookies & Similar Technologies

Our website uses cookies — small text files stored on your device — to improve functionality and support our advertising activities. Types of cookies we use include:

  • Essential cookies — Required for basic website functionality
  • Analytics cookies — Help us understand how visitors use our site
  • Advertising cookies — Used by Meta and Google to measure ad performance and enable remarketing

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising through the Digital Advertising Alliance of Canada at youradchoices.ca.

  1. Your Privacy Rights

As a resident of British Columbia or Canada, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent to the collection or use of your information (subject to legal or contractual limitations)
  • Request deletion of your personal information, where applicable
  • Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly

To exercise any of these rights, please contact us using the information in Section 9 below.

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by law. You may request earlier deletion by contacting us.

  1. Children’s Privacy

Our website and services are directed at businesses (dance studio owners and operators) and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

StudioFlow (1318854 B.C. Ltd)

British Columbia, Canada

Email: contact@studioflow.ca

Website: https://studioflow.com/

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.